🔍 What Is a WhatsApp Template Message? A WhatsApp template message (also called Highly Structured Message or HSM) is a pre-approved message format used to send messages outside the 24-hour customer support window. It is essential for notifications, reminders, promotions, and other re-engagement purposes on WhatsApp. Tarjeeh.ai allows you to: Create your own templates Submit them for […]
Tarjeeh allows you to seamlessly trigger WhatsApp Catalogue products through Bot Flows and enable purchases directly within WhatsApp conversations. This functionality is ideal for businesses looking to sell products directly from WhatsApp, offering a streamlined, conversational shopping experience for customers. In this documentation, we’ll guide you through the necessary steps to trigger WhatsApp Catalogue products […]
Creating smooth, conversational experiences is essential for businesses using WhatsApp for lead generation, support, or customer engagement. With Tarjeeh.ai’s WhatsApp Flows Form builder, you can create multi-step interactive forms directly inside WhatsApp chats with no coding required. Whether you’re capturing user details, handling inquiries, or guiding users through a sales funnel, WhatsApp Flows make it […]
Tarjeeh now allows you to import WhatsApp contacts directly from Google Sheets making it easier than ever to manage your subscribers and launch powerful broadcast campaigns. In this guide, you’ll learn exactly how to connect your Google account, import sheets, map fields correctly, and build a clean, personalized contact list for your WhatsApp marketing. Checklist […]
Signature Messages in Tarjeeh.ai are pre-configured, friendly greetings sent automatically when an agent joins a Live Chat. They help create a human touch, boost user engagement, and make it clear that a real person has taken over the conversation. Tarjeeh.ai allows Signature Messages to be configured in two locations: Global Configuration (per platform) Team Account Setting (agent-level) […]
In Tarjeeh.ai Live Chat, assigning agents and joining conversations is key to delivering personalized human support. Agents can take over a chatbot session, optionally send a signature message, and manage conversations efficiently. This ensures clear ownership and accountability while maintaining a professional user experience. This guide explains how agent assignment works, how to join a […]
Tarjeeh Live Chat feature enables real-time human interactions across multiple channels—WhatsApp, Facebook Messenger, Instagram, Telegram, and Webchat. It allows your support or sales agents to join conversations, pause automation, assign responsibilities, and personalize replies effectively. In this guide, we’ll explore the key features of the Live Chat interface, platform-specific behaviors, and best practices to maximize […]
Tarjeeh.ai’s Subscriber Manager provides a powerful way to view and filter chatbot users across different platforms such as WhatsApp, Facebook Messenger, Instagram, Telegram, and Website bots. As your subscriber list grows, being able to quickly locate, segment, and manage specific groups of users becomes essential for effective marketing, support, and automation. This guide will walk you through how to access your […]
Labels and Segments are essential tools in Tarjeeh.ai for organizing, filtering, and targeting subscribers based on their interests, behaviors, actions, or stages in your marketing funnel. In this guide, you’ll learn: What labels and segments are Why you should use them How to create, assign, manage, and apply them effectively across your bots What Are […]
The Subscriber Manager in Tarjeeh.ai is a powerful interface that helps you manage your chatbot users across different messaging platforms: WhatsApp, Facebook Messenger, Instagram, Telegram, and Website Chatbot. Even though each platform maintains a separate subscriber list, all Subscriber Manager interfaces in Tarjeeh.ai follow the same layout and functionality. This consistency makes it easy to navigate, segment, […]