Signature Messages in Tarjeeh.ai are pre-configured, friendly greetings sent automatically when an agent joins a Live Chat. They help create a human touch, boost user engagement, and make it clear that a real person has taken over the conversation. Tarjeeh.ai allows Signature Messages to be configured in two locations: Global Configuration (per platform) Team Account Setting (agent-level) […]
In Tarjeeh.ai Live Chat, assigning agents and joining conversations is key to delivering personalized human support. Agents can take over a chatbot session, optionally send a signature message, and manage conversations efficiently. This ensures clear ownership and accountability while maintaining a professional user experience. This guide explains how agent assignment works, how to join a […]
Tarjeeh Live Chat feature enables real-time human interactions across multiple channels—WhatsApp, Facebook Messenger, Instagram, Telegram, and Webchat. It allows your support or sales agents to join conversations, pause automation, assign responsibilities, and personalize replies effectively. In this guide, we’ll explore the key features of the Live Chat interface, platform-specific behaviors, and best practices to maximize […]